Summary:

This is a field service position. The technician performs routine cleaning and maintenance, repair and customer training duties at various customer locations within the ADS service area. The technician is expected to work independently and perform all work up to ADS’ quality standards.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems is an EEO employer

Essential Functions and Responsibilities:

  • Responsible for the installation, maintenance and repair of CCTV Surveillance Systems, Access Control Systems, Intercoms, and associated software and components for these systems
  • Installation, maintenance and repair of Burglar and Fire Alarm systems as needed
  • Responsible to develop a complete understanding of proper techniques for installing, maintaining and testing residential and commercial systems
  • Examine cameras and equipment to diagnose malfunction, using work aids and specifications
  • Responsible for written detailed reports on all tasks performed on each individual account
  • Responsible for night call on a rotating schedule. Rotation schedule will vary based on number of techs in the department in the rotation at any given time
  • Read and interpret engineering drawings, diagrams, instructions, or specifications to determine needed repairs, fabrication method, and operation sequence
  • Read and follow all policies and procedures as outlined in the ADS Employee Handbook
  • Instruct the customer in the proper use of their system
  • Responsible to read and follow the ADS installation and service manuals

Education/Experience:

  • High School Diploma or GED is required
  • 2 years’ minimum experience with electronic troubleshooting
  • 2 years’ minimum experience with computer networking
  • Electronics &/or computer training is highly preferred

Knowledge/Skills/Abilities:

  • Knowledge of basic electronics
  • Knowledge of computer networking, routing, switching & LAN topologies
  • Electronic troubleshooting using Digital and analog Volt/Ohm/Amp meter
  • Ability to work independently
  • Detail oriented with ability to maintain accurate records
  • Quality conscious Ability to communicate effectively, both verbally and in writing
  • Self-motivated

Licenses/Certifications:

  • Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation
  • Clear and valid driver’s license
  • NICET video technician certification (Levels 1,2,3 and 4) is encouraged

Company Benefits:

We believe in providing a generous, comprehensive benefits package that includes:

  • Health, dental, vision and life insurance
  • 401(k) plan with a company match
  • Company-paid short-term disability
  • Company-paid cell phone
  • Company vehicle
  • Tool allowance of $15-$30 per month for the purchase of tools, equipment, uniforms, safety equipment and supplies related to Company business
  • Paid time off and holiday pay
  • Continuous professional and development opportunities
  • A fun, high-energy work environment