In this post, we discuss creating an emergency contact list for your business, why this is important and why it is critical to keep it up to date. Having an emergency contact list for your business is an essential part of your disaster and emergency preparedness plan. Besides having an emergency contact list for your employees should an emergency strike, you should have one with your security provider as well.Your security company may not be the first person you think of contacting when a phone number changes but it is crucial that you keep this information up to date.
Importance of Emergency Contact List to Your Security Provider
When a situation occurs, it is quite possible that your security provider will need to respond to the emergency even before your employees or management do. They will need to have an up to date list of who needs to be contacted depending on the situation. What if an emergency happens and when your security company tries to contact you, your cell phone number has changed? What if a fire alarm is triggered at your business and you are unreachable because you are out of town in an area without coverage or your cell phone battery is dead? When this happens, we will try your emergency contact list next. What if your list is not up to date? It could contain the names of people who no longer work for the company or who have changed their contact information. We could find ourselves in the middle of an emergency at your business and unable to contact you or your emergency contacts.
Updating Your Emergency Contact List
Before an emergency happens, make sure your security company has an up to date emergency contact list. If you haven’t done so already, create a list of key management or employees for your security company and submit it to them as your emergency contact list if you cannot be reached. If you are a customer of Alarm Detection Systems; you can update your emergency contact list from the Customer Dashboard Login. Once you have logged in, you may click on My Monitoring and then Alarm System Updates. After the form is completed, our office will receive your request. An email will be sent to you, once all of your updates are completed. If you need assistance or have questions, contact customer service at 630.844.6300
Emergency Contact Tips
The people on your emergency contact list will usually be part of your management team or other key employees. These people would likely have access to your place of business and be authorized to make decisions in the case of an emergency situation. When you are putting this list together for your business, make sure to inform everyone on this list you are adding them. Otherwise, there could be confusion that will affect the emergency response at the moment when a quick response could be critical. Also, make sure that all the information that you are adding is up to date. Take the time to call all the numbers to make sure your information is correct.
When you are done compiling your list, add the info to a spreadsheet of all the people and businesses that need to be updated when either you or one of your emergency contacts changes phone numbers.