In these critical times, you can count on ADS. We continue to provide our services and have implemented policies/procedures in order to safely take care of our customers. Please let us know if you need anything.

Security Systems, Fire Alarms & Access Control

Google Rating

4.9

Based on 173 reviews

Alarm Detection Systems

4.9

Kendall Sullivan

14:29 12 Sep 20

Excellent customer service and a reliable product. I will definitely be using them again in the future.

D Miretzky

16:57 11 Sep 20

Have serviced our home for 30 years. No problems, very happy with the system. Customer service is excellent and anyone who's come out to the house to do any necessary work has been great. Highly recommended.

Tom Kloempken

21:12 02 Sep 20

We have had ADS protect our home for over 14 years. They are far superior to the two companies that we had before we moved to the Chicago suburbs. They have always contacted us in less than a minute when we have accidentally set off our alarm. Recently they contacted us to advise that one of our batteries was weak and needed replacement as they have done a couple of times before. The technician, Jose arrived as promised and quickly diagnosed what the real problem. He ended up replacing both of batteries in our 2 controllers and replaced one of the controllers completely as an upgrade. He was very courteous and cleaned up completely before leaving. Our radio backup has been great when we have had power failures and phone line problems.

Lupita Collazo

20:26 02 Sep 20

Michele Armstrong

17:52 26 Aug 20

OMG Tech Rep. named John was AWESOME!! He was able to help me correct an error on my part of erasing our Master Code and then helped me to install a new user. He was very knowledgeable, patience and pleasant to work with. Thank you for hiring and keeping good personnel in your tech department.

LOU F

20:24 03 Aug 20

When I called for service they came out the next business day which was fast The tech was very friendly and knew just what to do. great people to work with. We been using them for years.

ronny b

10:51 01 Aug 20

Family owned business. They're fair, that's hard to find

Don Bally

14:52 15 Apr 20

I am very happy working for ADS.

Edward Fabiszak

15:55 26 Feb 20

Technician was on time, professional and completed the service call quickly.

Eduardo Orozco

20:31 10 Feb 20

Great company. Great service and friendly and knowledgeable staff. Feels good to know they are local !! Definitely would recommend.

michael coleman

22:11 16 Dec 19

Kahlil Diab

18:24 16 Dec 19

Prompt, friendly, and courteous.

15:36 09 Dec 19

We have had a great experience with Alarm Detection Systems. We have been a customer for years. Alarm Detection Systems really does care about its customers. Recently our carbon monoxide detector needed to be replaced. Our technician, Russ, offered to change all of our smoke and sensor batteries while in our home too. Russ and Alarm Detection Systems provides very thoughtful and professional service.

Hagop Soulakian

19:12 03 Dec 19

Handled our issue with care and diligence. What was great was that they delivered on what they promised. Very satisfied from initial call to completion survey.

P Young

20:41 18 Nov 19

Bigger isn't always better. Thinking largest market share holder might be the way to go when upgrading our system, we did. However and fortunately, we weren't locked in because I cancelled the service on the last day possible. One of the new smoke detectors was faulty. Information on equipment needed wasn't accurate. I was dealing with a provider. Customer service was dismal. Despite being offered a substantial savings to remain with them, we chose ADS instead. Want the most responsive, best personal care and customer service? Use ADS! Should you have an issue, ADS will take care of you.We continue to be pleased with the excellent customer service, tech support and technicians. Thanks, ADS!

Brett Muhlhan

20:37 04 Nov 19

ADS is awesome. Great service! They are fast, efficient and communicate to the customer. We bought a house with an old system and they worked with us to update it and also fix some issues that were occurring. The techs were all on time, early even and very professional....

Brett Kendrick

20:18 29 Oct 19

I have been dealing with Alarm Detection Systems for the past couple years for a building that I manage. They are always very professional and on time for their appointment for our yearly alarm inspection. I would not hesitate to recommend them to anyone.

Spencer Zitka

16:39 15 Oct 19

James Rejowski

22:00 01 Oct 19

I had a concern that the transformer for our alarm system was overheating after many years of use. The ADS service technician Russ quickly diagnosed the problem and replaced the unit. He then ran a system check. He was punctual and professional. We are very pleased with the service.

Cindy Boban

19:12 30 Sep 19

ADS has excellent customer service. They are always quick to respond and super helpful with any questions or concerns. I would highly recommend their services.

Faruk Dadar

16:23 30 Sep 19

Exceptional customer service, on site professional Technicians and Russ was very polite explained all the issues, walked us through what he was planning to do to get the issue fixed. He was prompt on time, fast and provided an excellent Service. We would recommend that choosing ADS will be a long term best choice anyone can make.. They are the best in this service industry. Invest your money in a company which pays dividends by form of their service.

FullStaff Music

20:02 27 Aug 19

Lupe Rodriguez

22:43 15 Jul 19

Joan Boldan

14:36 01 Jul 19

ADS is truly the best. Thank you guys for coming out and helping me.

Martino James

18:47 26 Jun 19

Navel the service tech was very professional and explain why all of the issues that we was occurring with our service.

Bridget Donelson

18:31 30 May 19

The installation techs went above and beyond what was required or expected. They spent a lot of time here and made sure I was 100% comfortable before leaving. Great job!!

Gail Kennedy

23:53 28 May 19

Great customer service by Ryan. He went beyond the call of duty and did with a smile.

Robert Allison

21:01 28 May 19

Alarm Detection has been a very reliable, professional and responsive organization to work with.

Karen Gull

17:35 20 May 19

I would recommend ADS (Alarm Detection Systems, Aurora) for your companies alarm needs. They are prompt, informative, and friendly when they come to test the alarms. Paperwork from testing is received quickly.

Steve Kezios

00:53 17 May 19

You can trust ADS to safeguard your property but you can also count on them to be helpful and professional. They don't pass the buck. It really seems like they care about customer service. How strange is that?

Patrick Meyer

00:23 15 May 19

I have used ADS for over 6 years and had a service call. The technician, Israel, was one of the most thorough technicians I have ever had. Great company.

modesto monet

03:35 14 May 19

I have work be done by two worker very good customer service navíl Zaragoza and oscar they only have job done they go extra mile to complete their assignments

Bob Slater

20:49 13 May 19

Very pleased with the speed of the response to question, requests and technical assistance I received. The customer service far better than I normally see in todays environment and when I needed help in making changes the Codechange staff was not only helpful in explaining what was needed but suggested ways to accomplish the task that made the whole job much easier and faster than I could have imagined.

Kimberly Belle

20:40 29 Mar 19

Michelle Fisher

13:35 28 Mar 19

We have used Alarm Detection for many, many years!Always quick to respond and very accommodating! I highly recommend them!

Steve Deming

18:24 26 Mar 19

We at Raynor Garage Door Manufacturing have enjoyed many years of excellent service from ADS. As the Facilities Manager here I speak from experience when I say, the whole ADS team is always prompt, professional and courteous. The technicians are obviously well trained. We rely on ADS as a strong partner in keeping our facilities systems safe and well guarded. Thanks.

Chris Sotos

17:22 26 Mar 19

Prompt and honest service professionals

Josette Belvedere

16:25 26 Mar 19

Always there when you need them and they go the extra mile for you.

Durdana rahman

03:07 07 Mar 19

Professional and courteous salesman; affordable plans to fit my budget!

edward Ranquist

16:40 25 Feb 19

excellent customer service. Ed & Russ did great

Redeemer Elgin

15:36 25 Feb 19

They have great technicians and they are on top of your account.

Mike Szymanski

13:25 12 Feb 19

ADS continues to provide us reliable and courteous service using well trained technicians and support staff. We remain a loyal customer. Village of Barrington

Stephanie Dubnow

22:39 11 Feb 19

Mark is extremely reliable and knowledgeable. ALarm detection systems is a wonderful company to work with.

Marcia Lorenz

22:25 11 Feb 19

I have had ADS security for years. They are very accommodating and professional. If I ever have a problem they come out almost immediately to fix it. The techs are knowledgeable and trustworthy. I highly recommend ADS for your security needs.

Ronald Joyce

21:35 11 Feb 19

I've been dealing with ADS alarm company for years and I truly like the quick and compleat service that we have received from them.I would highly recommend ADS for any of your alarm needs.Keep up the great service!

Jack Monco

21:22 06 Feb 19

We have used ADS for many years. Not only are they extremely competitive but they give exceptional service. Their service people are professional and knowledgeable and friendly. I highly recommend ADS.

Diane Huber

17:17 02 Feb 19

We are a new customer of ADS and could not be more satisfied with our transition to their company. We have received excellent service from the first call to the company dispatch center to the high quality and standards of the service technicians themselves. We believe our school is now in the best of care, safety, and service for our Fire and Safety needs.

Ron Buncak

21:10 29 Jan 19

We have used ADS for many years now and are very happy with the service and staff. The techs come out and fix most problems right away.The company I work for asks me if I could find a better provider and I always tell them No Way! Keep up the good work.Thanks.Ron Buncak

Jack Rubin

16:46 14 Jan 19

Steve Graham

22:45 09 Jan 19

Great company Great service and great people. Have tried a few alarm companies. ADS is the best.

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Facebook Rating

4.7

Based on 36 reviews

Alarm Detection Systems

4.7

Mario Mata

16:54 28 Sep 20

Great customer service, their response time is quick and the technicians are very knowledgeable and will answer any questions you may have.

Joe Vas

16:15 28 Sep 20

Great service and ongoing advice re: technological advances and potential upgrades.

Stephen Thomas

04:11 08 Feb 20

I think their security system is very comprehensive (we have 30+home sensors); well priced; has an awesome console and an even better phone app. And the customer service has been awesome! Thats pretty good in my book

Charlie Melnash

18:17 15 Oct 19

We have been satisfied customers for many years. Their responsiveness and professionalism is as good as anyone could expect. Very happy with them on all accounts.

Karyn Domzalski

14:24 31 Aug 19

Incompetent. We had a mandatory inspection in May. I know where my alarms are and had to direct them to each of them. We made sure they tested all the correct alarms before they left and I was still given a notice saying I had to be present during my holiday weekend to be here for them to get what they missed. Please train your employees correctly so this doesn’t have to happen again.

Phyllis Young

22:16 27 Aug 19

Bridget Donelson

18:31 30 May 19

The installation techs went above and beyond what was required or expected. They spent a lot of time here and made sure I was 100% comfortable before leaving. Great job!!

Mark Grimes

14:53 18 Apr 19

Suggestion what could get better….Try some Customer Service. We have been a customer for over ten years, and I think ADS has become complacent. Left two messages and no one called me back. After calling multiple times finally reach someone. I got the sense I was interrupting her day. My overall experience was not good on a scale of 1 to 10 they score a “2”. I could go on and on but will stop here. if anyone wants my opinion please reach out. I’m pretty sure ADS is not the only fire monitoring and inspection company in Naperville.

Kimberly Belle

20:39 29 Mar 19

Excellent customer service; warm, responsive and immediate. That's the most anyone could hope for!

Josette Belvedere

16:26 26 Mar 19

Prompt, reasonably priced, friendly & courteous.

Scott Kane

14:51 26 Mar 19

They are always responsive, and their service people are great.

Joey Cashmore-Johnson

16:55 20 Feb 19

The ADS team was stellar. They made sure that everything worked perfect and that I had a full understanding of the new system they installed.

Linda Moore

20:55 06 Feb 19

Their technicians are professional and pleasant to deal with. They are the face for the company. It inspires confidence in the service.

Brian Cann

13:38 16 Jan 19

We have been with ADS for several years. Very good service from field technicians and staff support. I would recommend ADS to anyone looking for quality security monitoring.

Joe Dunsey

21:19 03 Jan 19

Service response is quick and all technicians have been helpful and personable. Always get the job required done.

Maria Pasquinelli

19:18 02 Jan 19

I have been a customer of Alarm Detection for 13 years. My service tech is knowledgeable and comes in knowing the job and ready to get it done. I really appreciate that they respect my time. Well Done ADS!

Colin Campbell

16:08 11 Dec 18

ADS is a local company that we have used for fifteen years or so now. In that time we have had maybe a dozen alarms (all accidental, thankfully) and their response has always been perfect! Their service is excellent. They do all of the work themselves, no subcontractors to worry about. We have always been more than satisfied and recommend this company to anyone contemplating installing a full service alarm system.

Darrell Tielbur Sr.

23:28 21 Nov 18

Recently we lost our camara system due to power failures. I sent e-mails request both times. Tere quick response is greatly appreciated. They found the problem areas and made the appropriate repairs. I work Security at a Car Auction

Joel Kogen

15:38 30 Oct 18

I be a client with ads for a long time All their staff from sales to monitor And service have always done a Fantastic jobI am a contractor and developerAnd deal with a lot of alarm company

Klhg Master

18:24 18 Oct 18

If you are in the market for an alarm system (Home or Business) then look no further than these guys. Locally owned and operated, we could not be any happier since making the switch several months ago. These guys rock.

Anca Covaliu

04:42 15 Oct 18

Awesome people!!!! I strongly recommend

Gerald Palmer

14:10 02 Oct 18

Just completed annual inspection - thorough, professional, and punctual. No other alarm company has given me this level of service.

Michael Cushion

23:48 05 Sep 18

We are very happy with our ADS protection and their customer service. We recommend ADS to anyone looking to protect their home.

Joe Holman

16:45 28 Aug 18

ADS is a locally owned, family owned business that has provided the alarm service where I work for many years. They are always professional and courteous and through the years have always provided good solutions to our alarm and entry security needs. I highly recommend their services.

Bob Nykaza

18:49 16 Jul 18

We are fire protection professionals that use ADS for our fire alarm monitoring. Becky Wright is our point person. She is knowledgeable, responds quickly and is always very pleasant to work with. We at Fredriksen Fire enjoy working with Becky and ADS. Highly recommended.

Garcia-Luna Erika

04:57 19 Feb 17

Ruby Alcaraz Aguado

04:18 19 Feb 17

Judy Hogel

03:08 10 Dec 15

The water bug alarm saved us from a messy septic backup in our Basement. Thanks Heather and John for being the best!

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23:33 01 Apr 15

I never thought a security company could be super high tech, and have direct customer care!!!! Truly one of a kind, nice job ADS!Your newest Fan!!!

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Sindy Christine Valderrama

05:32 10 Oct 13

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17:03 04 Aug 13

They're great! so ive been told!

Nancy Roberts

23:36 26 Jul 13

Andrea Glaudel Arendt

00:12 18 Jun 13

Marilyn Miller Von Behren

02:41 05 May 13

Chuck Speck

21:15 01 May 13

Norm Holtz

19:57 30 Apr 13

Jeff Smith

17:11 29 Apr 13

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Business Security Systems

ADS is one of the largest security companies in the country. Therefore, we have the products, services, and expertise to provide security and peace of mind 24 hours a day/365 days a year. We are a one-stop provider of:

Commercial Security Alarms — From perimeter door protection to interior intrusion sensors, we help keep your business safe from criminals.
Security Cameras — ADS can provide temporary location video surveillance during construction. Secondly, we provide IP security cameras with digital video recorders or network video recorders.
Business Fire Alarms — We design, install and repair fire alarm equipment and also test and monitor it to ensure it’s working properly.
Card Access — We offer various card access business alarm monitoring 365 days a year.

Alarm Detection Systems Protects Thousands of Businesses in Illinois, Southern Wisconsin, and Northwest Indiana.

These are some of the major industries we serve.

Cannabis

Financial Institutions

Manufacturing & Distribution

Places of
Worship

Property
Managers

Restaurants

Retail

Schools

Home Security

If you’re looking for greater security and all-important peace of mind, you may be considering an alarm system installation in Chicago. At Alarm Detection Systems, Inc., we listen to you and determine what concerns you most. Then after evaluating your needs, we suggest the home security package that is the best fit for you.

Schedule Your FREE Evaluation

Considering a Chicago alarm system installation company? Start with us. We don’t sacrifice safety, and neither should you.

For the fastest response to your inquiry. Please use the instant chat function in the bottom right corner of this web page during regular business hours 8:00 a.m. to 5:00 p.m. or call 630.844.6300

Join our Team

Respect, Professionalism, and Integrity.

Employment at Alarm Detection Systems means being a part of a team of leaders in security systems. Join a group of exceptional people who share a common passion for providing the highest level of service to thousands of customers every day.

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