Alarm Detection Systems, Inc. was recognized by Microsoft® with a 2013 Customer Excellence Award in the Dynamic Business: Small and Medium Business category. They will be honored by Microsoft executives at an awards luncheon on Tuesday, March 19, at Convergence 2013 New Orleans, the premier Microsoft Dynamics user conference.
The 2013 Customer Excellence Awards, which are presented in 16 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using their Microsoft Dynamics solutions.
Established in 1997, the Customer Excellence Awards are awarded each year at the Convergence user conference in the United States. Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively.
“Finding new ways to enhance customer experience through the use of technology is a main focus of my department. The Microsoft Dynamics suite enables our developers to maximize service tech reporting out in the field using smartphones tied directly with key business systems,” says Mark Schramm, MIS Manager of Alarm Detection Systems, Inc.