Time is the most critical factor in a security event. Security is synonymous with life safety — if a product does not perform correctly in the time needed, any perceived savings goes out the window.
Alarm Detection System (ADS) sales consultants and technicians apply their time and knowledge toward specifying and installing a home or small business security system based on a combination of product expertise and thorough understanding of the customer’s needs. That is our business model. The end result is our security systems and all of its components will perform up to standards in an emergency situation. Human intelligence is also built into the value of what we sell. We remove the guess work of choosing an alarm system and offer answers from a live phone operator 24/7/365.
In contrast, entry level DIY systems are an adequate, less expensive option, for a small home. Placing in three doors sensors and a motion detector is not a problem. However, the savings a customer might experience begins to erode with DIY as they start to add more capability and additional devices. The majority of modern alarm devices are wireless these days and they report back to a keypad which is essentially the nerve center of a security solution. The number of devices a keypad communicates with varies by manufacturer. For instance, if you wanted to add a sump pump monitor and camera pointing at the back porch to your DIY system, the basic system cannot support these additions. ADS is an authorized Honeywell equipment dealer who carries state-of-the-art security and automation products. Our professional systems are designed to expand as your needs might change.
Another notable difference in addition to cost is the presence of a security subscriber agreement (contract). ADS contracts do utilize multi-year terms to offset the cost of premium equipment to the customer. When you are selling a 4.5- inch graphic touchscreen with the ability to connect from any mobile device, a significant part of the expenditure is put into a monthly agreement. A similar example would be walking into a cell phone store and either buying low-end technology outright for a discount or making payments on a new iPhone in small increments.
Lastly, there is our customer experience. Our equipment is monitored by an award-winning central monitoring station in Aurora. Our operators are trained to deal with security events and connect to first responders if necessary. This is a big contrast to self-monitoring systems. Alarm Detection Systems has a comprehensive service and repair program. We offer same-day service and can replace parts with little or no service interruption. Alarm Detection Systems is a local, friendly service organization who built their solutions around great employees. We understand the appeal and value of DIY solutions. For some consumers, these are a good fit. We believe that more complex security situations require the expertise of technicians.
“Alarm Detection Systems is a local, family-owned business. Our phone number starts with 630, and one of our friendly operators will be there to answer your questions. Your alarm account will be monitored right here in Illinois, not five states away,” said Bob Lubic, Executive Vice President.
We have learned valuable insight by working with roughly 30,000 customers in Illinois. Security systems have undergone a huge transformation in recent years. Home comfort control of light and temperature, video and text alerts, and pet monitoring are all recent additions to the security space. The dedicated sales team at ADS is available to review all the options for your home or business. Give us a call at
(630) 844-6300 or click here for a free, no-obligation security review.